You can also connect your BNC extension power cable directly to the power adapter to check if your extension cable is faulty or not. TIP: If performing the above troubleshooting for Video Loss issue, proceed with BNC extension cable swap or try the Power Adapter (PSU) swap troubleshooting if this guide did not fix the issue. Swann Security Systems have a Windows application: Home Safe View for Windows ( opens Swann Support ). NOTE: If you have eight cameras, you can also swap the cameras' PSUs as long as both power adapters have the same output rating. Unplug the power adapter from the DVR and connect it to the power splitter if it is 12V 2A.Swann Product Manuals Security Cameras PRO-4KDER Enforcer Manual Follow Here are the user guides. Unplug the power adapter from the splitter and connect it to the DVR if it is 12V 2A~4A. Swann products no longer use the Homesafe View app.As long as both are 12V and within the range of 2A~4A, the PSUs can be swapped.Check the output rating of the DVR PSU.Check the output rating of the camera PSU in volt (V) and ampere (A) or milliampere (mA).Control all your home security on one app. With Swann, it’s our family protecting yours. Connect your Wi-Fi security cameras to see who’s at the front door and watch a live or recorded footage all from anywhere. The power adapter of the DVR and the power adapter of PRO camera models are interchangeable as long as they have the same output rating of 12V / 2A. Swann Security App The one home security app you need to protect what matters most. HomeSafe View software access for V7 units.
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